A. Without providing high quality products and services, we would not be in business. High ethical standards and business practices are our primary goals.

A. You may return your Item within 14 days of receiving it for a full refund or merchandise exchange. Customers must email us for a Return Authorization prior to sending any merchandise back.

A. Depending on availability items may take 5-9 business days to ship.

A. Shipping is free for any order over $70 US dollars within the continental U.S. The standard US Postal Service (USPS) rates apply.

A. Yes, you can place an online order to Canada. All other international orders need to be placed over the phone. You can also contact us via email with questions: sales@ecobondstore.com. You will be notified of these additional costs for your approval, prior to processing your order. All import fees, taxes, and other charges associated with International orders are the responsibility of the customer.

A. We utilize PayPal checkout security. They are one of the most secure methods available.

A. We are committed to your right to privacy. Your information is used to the extent necessary to process your order and provide customer service. We do not sell, rent or provide your personal information to any outside source. See Privacy for details.

A. You can order online. We utilize a simple shopping system to follow your purchases and submit your final order.

A. We accept all types of payment available from PayPal . That includes: Visa, MasterCard, Discover and American Express credit cards.

A. For placing an order, general questions and checking the status of your order, you can contact our Customer Service at support@EcoBondStore.com.